We Are All Consumers

Middle and low-income consumers must navigate myriad, potentially dangerous financial products and services designed to trap them in an unending cycle of debt. Corporations and industries are constantly evolving to circumvent common sense state and federal regulations enacted to prevent unfair, deceptive and unconscionable practices such as triple-digit small loans (payday loans, title loans).

Banks, mortgage lenders, insurance companies, cryptocurrency and the financial technology era all pose additional risks and challenges for unsophisticated or desperate consumers. As the economic divide continues to widen, so do the types of financial products and services targeted specifically to financially disadvantaged individuals and families.

For a consumer related complaint

Contact the

Tell the CFPB you want them to write strong rules to prevent payday lenders and auto title lenders from taking advantage of vulnerable consumers. Submit your comment to CFPB.

To file a consumer complaint against a Lender engaging in transactions with Arizona consumers, and charging document preparation fees on auto title or small loans on or after July 1, 2013, please visit the Arizona Department of Financial Institutions.

For a labor related complaint

Contact the Industrial Commission of Arizona
Phone: (602) 542-4515
Fax: (602) 542-8097

Note: The Labor Department has three areas of jurisdiction: resolution of disputes involving wages; youth employment law enforcement; and the licensing of private employment agencies that charge fees to applicants.